Vauxhall Servicing at Troops
Troops have over 50 years association with Vauxhall, meaning we have all of the experience, knowledge and training needed to carry out any service or repair that our customers may need.
As a Vauxhall owner, you have My Vauxhall available to you which is the system that allows you to manage everything related to your Vauxhall vehicle in one place; this includes your Lifetime Warranty and Servicing schedule as well as rewards, discounts, prize draws and special offers.
Signing up to My Vauxhall opens up a wide range of benefits, including;
- News updates on Vauxhall-related events, new models and promotions
- Exclusive special offers on Vauxhall parts, accessories, merchandise and memorabilia
- Service Club Discount
- Prize draws on a range of products and services
- Apps for smartphone users
- Online service booking
- Access to Vauxhall's online magazine
For further information, you can visit my.vauxhall.co.uk or speak to a member of staff at Troops.
Our Alternative Dispute Resolution (ADR) Process
We have a complaint handling procedure that you can use to try and resolve any dispute and we will do our best to get it resolved quickly and efficiently.
If you are not satisfied following the conclusion of our complaint handling procedure, it is recommended that you contact The Motor Ombudsman (“TMO”) who is our certified Alternative Dispute Resolution provider. TMO provides motorists with free and impartial adjudication in the event of a dispute.
We’re fully committed to engage in the TMO procedures in order to try to resolve any dispute through alternative dispute resolution.
You can find further information about the TMO procedures through The Motor Ombudsman website at www.themotorombudsman.org. Alternatively you can contact The Motor Ombudsman Information Line on 0345 2413008.